To God
We help people engage with worship and the Word through clear sound, thoughtful lighting, timely graphics and attentive camera work.
Glad Tidings Church · Production
Production
Playbook
Quick links
Welcome To
The Team
We're glad you're here. This is your guide to serving on the production team at Glad Tidings.
Here you'll find our expectations, weekly rhythms and the steps to learning your role. Whether you're behind a camera, at a console or preparing for your first service, you have a part to play.
Our Mission
Connecting people to God, one another, to the marketplace and to the world.
Every sound, image and service moment is an opportunity to help people connect.
To One Another
We build community by welcoming volunteers, praying together and helping each other grow. Our broadcast keeps those outside the room connected, too.
To The Marketplace
We practice reliability, creativity and teamwork, then carry those habits into our jobs, schools and everyday relationships as we represent Jesus.
To The World
We help the gospel reach beyond our building, serving online viewers with care and supporting the church's heart for missions.
Our Values
Heart
We love God and people. We serve prayerfully, care for our teammates and give our best, even when our work goes unseen.
Honor
We respect leadership, arrive prepared and care for what's entrusted to us. We communicate clearly, receive feedback humbly and value every role.
Positivity
We encourage one another and stay calm when things go wrong. We address problems honestly, work toward solutions and celebrate growth.
Serving Rhythm
Sunday Services
7:30 AMAll-Position Call Time
Serve through our 9:00 AM and 11:00 AM services. Reset your station between services and complete your responsibilities before leaving.
Wednesday Service
6:00 PMAll-Position Call Time
Service begins at 7:00 PM. Use the preparation window to check your station, review the plan and coordinate with the team.
All-Team Thursday
First ThursdayEvery Month · 7:00 PM
A monthly expectation for the whole production team: connection, development and preparation together. New-volunteer orientation happens at this gathering after Growth Track.
Special events and conferences: follow the specific schedule and call time provided for your assignment.
We schedule six weeks in advance.
- Keep blockouts current. Enter unavailable dates as soon as you know them, ideally before the next schedule is prepared.
- Respond promptly. Accept or decline every scheduling request. An unanswered request leaves the team uncertain about coverage.
- Communicate your serving availability. Let Pastor Jeff know how often you can serve and when that changes.
- Review the service plan. Check your assignment and the latest order of service before you arrive. Stay alert to updates on the day.
- Speak up when plans change. If you cannot fulfill an accepted assignment, contact Pastor Jeff as soon as possible so coverage can be coordinated.
Planning Center training will cover scheduling responses, blockouts, serving availability and reading the service plan. Ask for help whenever you need it.
Training & Shadowing
Everyone shadows before operating independently. We'll help you learn GT's team, equipment and service flow.
Attend Orientation
After Growth Track, join orientation at All-Team Thursday on the first Thursday of the month at 7:00 PM. Meet the team and find your starting place.
Observe
Shadow an experienced operator to learn preparation, cues, communication and service flow.
Assist
Practice with guidance, take on parts of the role and receive feedback as you grow.
Operate With Readiness
Begin operating when your trainer and Pastor Jeff confirm you're ready. Training moves at the pace each person and position needs.
Day-Of Basics
Arrive Ready
Be at your station by call time. Review the plan, check equipment and flag problems early. Let Pastor Jeff know if you're running late.
Dress To Serve
Wear appropriate dark clothing and closed-toe shoes. Choose clothing that lets you move safely and keeps attention on the service.
Communicate Clearly
Listen for cues, acknowledge instructions and keep communication concise. Save unrelated conversations and personal phone use for later.
Stay Present
Be in position and arrange coverage before stepping away. Stay attentive through transitions, extended worship and altar ministry.
Care For Our Equipment
Keep stations clean, walkways clear and food and drinks away from equipment. Report faults and only operate systems you're trained to use.
Finish Well
Reset between services. After the final service, complete equipment care, report outstanding issues and check with the producer or Pastor Jeff before leaving.
Teams & Roles
Each position supports the same service. Explore the purpose and core responsibilities below. Position SOPs will be available to download below as they are completed.
Camera Team
Switcher
Shape a clear, intentional visual experience by selecting camera shots and making timely transitions.
- Know the service flow and coordinate with camera operators.
- Preview shots before taking them live and communicate shot needs clearly.
- Stay attentive to speakers, worship leaders and transitions.
- Coordinate with the service producer when the plan changes or a problem affects the video feed.
Camera 1 · Main Follow Cam
Provide dependable coverage of the primary speaker or worship leader. Maintain clear focus, appropriate framing and smooth movement. Follow direction from the switcher and stay ready to provide a stable shot throughout the service.
Camera 3 · Jib
Capture controlled movement and wider views that establish the room and support the moment. Coordinate shots with the switcher, maintain awareness of the jib's full operating area and operate only within your training and approved safety practices.
Camera 4 · Handheld Roaming
Capture complementary angles and moments that help viewers engage with the service. Coordinate coverage with Camera 5 and the switcher. Move discreetly, maintain stable framing and stay aware of people, cables and sightlines. Respect the sensitivity of prayer and altar ministry.
Camera 5 · Handheld Roaming
Provide additional roaming coverage that complements Camera 4. Follow the switcher's direction, look for useful alternate compositions and move with care around the congregation and stage. Respect the sensitivity of prayer and altar ministry.
Audio
Front Of House Audio
Support a clear, balanced listening experience in the room.
- Prepare and check the assigned microphones and audio sources.
- Work with the worship team during preparation and address issues early.
- Stay attentive to speech clarity, musical balance and live transitions.
- Coordinate with broadcast audio and the service producer as needed.
Broadcast Audio · Studio
Serve online listeners from the rear studio. Monitor the broadcast mix with attention to speech clarity, musical balance and consistency. Check that expected sources are present, communicate audio issues with front of house and stay attentive through transitions and ministry moments.
Lighting & Graphics
Front Of House Lighting
Provide lighting that supports visibility, worship and the flow of the service. Check the planned looks and cues before service, keep speakers appropriately lit and coordinate transitions with the service producer. Follow leadership when a moment extends or changes.
Graphics Operator · ProPresenter
Help people participate through accurate, timely screen content.
- Review lyrics, sermon slides, Scriptures, announcements and media before service.
- Check content order, readability and assigned outputs during preparation.
- Follow the worship leader and speaker closely, advancing content at the right time.
- Stay ready for repeated lyrics, changed sequences and live adjustments.
- Flag missing content or playback issues early.
Service Coordination
Service Producer · New Role
Keep an eye on the whole service so the team is prepared, positions are covered and transitions are coordinated.
- Confirm battery readiness with the operators responsible for microphones and other battery-powered equipment.
- Check that team members are present, ready and in position.
- Review upcoming transitions and communicate needs across departments.
- Watch for distractions or technical issues and coordinate a response.
- Bring unresolved problems or decisions to Pastor Jeff.
- Help the team reset between services and communicate follow-up needs afterward.
This role is being introduced. Responsibilities and decision-making boundaries will be refined with Pastor Jeff as the team begins using it.
